Terms of service — draft

HYFREY – Terms of Service (draft for review) This is a draft requiring completion and approval. Replace bracketed details and adapt the consumer and professional provisions to the actual services. The private test site accepts fictional data only; test bookings do not create a real payment obligation. 1. Provider and contact Platform operator: [legal name, registered address, registration number and tax number]. Contact and complaints: [email, telephone, postal address]. Each offer must identify the actual consultation provider and invoice issuer, including professional registration details where applicable. HYFREY as a brand does not itself identify the contracting legal entity. 2. Network and accounts HYFREY coordinates a network connecting clients and independent professionals. One account may be used both as a client and as an approved partner. An application does not automatically establish approval, professional certification or a client engagement. Partners are responsible for their published office introductions. A virtual office is not a separate legal entity. 3. Nature of advice Consultations support understanding, assessment and possible next steps. Clients make their decisions in light of their own circumstances. No particular profit, commercial result, authority decision or dispute outcome is guaranteed. This does not remove the duty to perform the agreed service with appropriate professional care. Legal representation, regulated tax or investment services and other licensed activities require an appropriately qualified provider and the applicable separate terms. A booking alone is not a power of attorney. 4. Booking and price Before a booking, the client must receive the service duration, date, currency, final price including applicable taxes, and cancellation rules. If the price is not yet determined, it must be accepted separately; a later unilateral amount is not deemed accepted. Confirmation records the particular offer and terms version. Times use Europe/Budapest time. Where ordering creates a payment obligation, the final ordering action must make that obligation clear. 5. Payment and invoices The accepted offer may provide for advance or later payment. A payment link or payment request may be used; a payment request is not a tax invoice. Card details are handled by the payment provider. Payment status depends on the provider's verified notification. The invoice issuer issues the required invoice, advance invoice and final settlement document under the rules and deadlines applicable to it. A payment request does not automatically permit postponing all invoicing until after the consultation. 6. Cancellation The proposed free cancellation period ends 48 hours before the appointment. The deadline and terms accepted for the specific booking govern. Cancellation received by that deadline is free. Payments already initiated or completed may require reconciliation or refund review. Later cancellations and non-attendance may attract only a validly agreed, previously disclosed fee. The proposed maximum is the agreed consultation fee, subject to review of enforceability, proportionality, savings and mandatory consumer protections. The current system flags such cases for review and does not automatically charge a card. If the provider cancels, a replacement appointment or refund for unperformed services is arranged. 7. Consumer rights The commercial cancellation deadline does not replace statutory withdrawal or termination rights. A consumer entering a distance service contract may generally have a 14-day right. Starting within that period requires the necessary separate request and declarations; loss of the right after full performance is not automatic. Charges for partial performance depend on the applicable conditions. Before launch, add the applicable withdrawal instructions and form, contact procedure, complaints handling and conciliation information. This draft does not assume every client or service has the same legal status. 8. Confidential matters The initial written summary is optional. Clients may select a topic and countries and discuss details directly with a professional. Do not provide third-party sensitive data or complete case files without prior coordination. Access is limited to those involved in the work. Professional secrecy or legal privilege depends on the applicable law and actual professional relationship. 9. Liability and complaints Advice is not a guarantee of results. Liability is not excluded without limit: mandatory liability remains, including intentional breach and harm to life, physical integrity or health. Any specific monetary limitation requires legal review. Complaints may be sent to the contact above. [Complete complaint handling, deadlines and consumer remedies.] 10. Versions Accepted terms are retained with version and timestamp. Later changes do not retrospectively amend accepted offers. Governing law and dispute provisions must be finalised for the actual provider and client, without removing mandatory consumer protection.